Friends & Family Test (PREMs)

The Friends and Family Test (FFT) conducted through REDCap is a customizable and user-friendly survey designed to collect feedback from friends and family members of patients regarding their healthcare experiences. Implemented with secure data management features, REDCap ensures the confidentiality of responses while allowing for comprehensive analysis. The system facilitates easy participation and generates reports to identify trends and areas for improvement in healthcare services, providing valuable insights for healthcare providers to enhance patient satisfaction and overall care quality. Overall, this integration streamlines the feedback process, contributing to continuous improvement in healthcare services.